new

Find and Fix Knowledge Gaps Faster

We’ve updated Gap Finder to make it easier to identify and fill knowledge gaps in your AI Agent.

What’s new:

Gap Finder now highlights
New This Week
and
Top Knowledge Gaps
so you can quickly prioritize the latest unanswered questions and the gaps with the biggest impact.
A clearer card-based layout makes each gap easier to scan, rank, and open for editing.
Use
View all
to open the All Gaps page, where you can search, filter, and page through the full list of gaps.

These updates are designed to help teams prioritize the right gaps faster and improve resolution rates with less manual digging.